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  • Whitney D – 6, October, 2014 via gplus The Melbourne Real Estate team truly are a standout, never fail to go above and beyond the standard level of service in the industry.
  • Sophie Florance – 6, October, 2014 via gplus They always follow through, and follow up. I'm thankful we found them when we did and would certainly recommend them to anyone looking to rent in Melbourne.
  • Natallie Bitsounis – 11, June, 2014 via gplus "They [MRE] have been a breath of fresh air to deal with."
  • Claire Crowley – 8, April, 2014 via gplus "...I was very impressed with the high level of service I received. Leigh and the team were very professional and responsive on any service and general queries I had during my tenancy..."
  • Matthew Minucci – 11, June, 2014 via gplus "Would definitely encourage people to deal with them."
  • Rina Pranoto – 11, June, 2014 via gplus "I think a company's service quality is defined by the people representing them, and we're happy to give MRE 5 stars because of Leigh Edwards"
  • Terry Wu – 30, May, 2014 via gplus The staff there are easy to deal with and are very responsive to my inquiries. I am very happy with their services.
  • Leonie West – 8, April, 2014 via gplus I couldn't be happier with the service I have received.
  • Dwight Ybanez – 8, April, 2014 via gplus "They [MRE] are professional with extremely good customer services, they kept promises in a timely manner. They have been above and beyond our expectations."
  • Bianca Caia – 3, June, 2014 via gplus "I would highly recommend them [MRE] to anyone that wants to purchase premium real estate and deal with the best real estate agents in the industry!"
  • Michael R Pintabona – 3, June, 2014 via gplus "I have been a long time tenant managed by Melbourne Real Estate and have found their responsiveness and customer service second to none."
  • Matthew Minucci – 3, June, 2014 via gplus "Extremely positive experience...[I] Would definitely encourage people to deal with them."
  • Annemieke Craig – 3, June, 2014 via gplus "There is one thing I have little of and that is 'time'. Leigh (and initially Stephen) have made the process of renting our property easy."
  • Louis Carstens – 3, June, 2014 via gplus "Melbourne Real Estate was recommended to us for our first investment property and we must honestly say it was the best decision we could have made."
  • Richard Burrows – 8, April, 2014 via gplus "The electronic systems they use keep you informed without having to hassle them....Compared to the other agents I've used in England and Australia I'm impressed.."

The Real Estate All Rounder With A Passion For Property Management.

Dotting Is And Crossing Ts.

 

Warm and engaging, Jamie Ong’s broad industry knowledge is reassuringly obvious when dealing with his clients. With extensive experience in real estate, he truly understands and values the client relationship and the trust this engenders. Integrity and approachability define Jamie’s work ethic and everyone benefits from his genuine enthusiasm.

Recognised as the VCAT guru, Jamie’s considerable knowledge in all facets of the industry cement his place as a valued team member.

The MRE culture, with its obvious focus on customer service, suits Jamie down to the ground. Naturally hardworking, he puts in the long hours and, like many of his colleagues, views his role as so much more than just a job. Jamie enjoys updating his industry knowledge and working for a company who refuse to rest on their laurels and are constantly looking to improve their work practices.

Always going the extra mile and never cutting corners, Jamie is as dedicated to his clients as he is to his beloved Carlton – and that, given he never misses a home or away match, is no idle claim.

Jamie can be contacted on jamie@melbournerealestate.com.au

Testimonials

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A big thank you to Jamie Ong from MRE who provides me impeccable customer service. I am immensely appreciative of his proactive property management, continued diligence, commitment and amazing attention to details. Jamie is ever ready, able and willing to act on my best interests in all aspects of my investment property. The heaps of training that he has received from MRE stands him in good stead to become a remarkably professional Property Manager and translates to a hassle-free investment for me.

Regards, Ginny Cai

I've been a tenant of Melbourne Real Estate for the past 12 months, and the service I've received has been amazing. My property manager, Jamie, has been incredibly helpful and responded quickly to every request. The high level of attention Melbourne Real Estate pays to their customers is excellent.

Regards, Joshua McNicol

I cannot speak highly enough of Jamie Ong from MRE. My property was recently up for let and it can be an anxious time when your place is unoccupied for any period of time. Jamie joined MRE only a week or so before my place came up for rent, and at first I was a little nervous about being handed over from Laura who took great care of me up until then. But after a few interactions with Jamie via phone and email I knew I was in very good hands.

There were some let downs due to a couple of prospective tenants lodging applications and withdrawing at the last minute, but Jamie remained positive and worked extremely hard at getting a suitable tenant in a short space of time.

Jamie's communication and follow-up activity throughout the process was exceptional as he kept me well informed every step of the way. His speed of action, knowledge and professionalism was of a very high standard.

I am very pleased with the service I have received from MRE over the last two and a half years and with the addition of Jamie to the team, my satisfaction level has gone up a notch or three.

Regards, Tony Iacobaccio

It has been a pleasure to have Melbourne Real Estate managing our rental property. We greatly appreciate high standard of service Jamie Ong has provided for the management and leasing of our apartment. His professionalism, helpful and proactive approach, and prompt responses has truly impressed us.

Regards, H Jiang

Big thanks to Jamie Ong who helped me through a sticky tenancy situation. He helped me get all the facts straight when my own property manager couldn't do the same. I have never received better customer service to this day. Would love to have you as my property manager!

Regards, Karla Lopez

Jamie is our property manager and we are very pleased with his professionalism and ability to handle difficult tenants. Jamie has given us the assurance that we have indeed chosen the correct property agent to represent us! Great work, Jamie and thanks!

Ling HM Ling

Very happy with the service from Melbourne Real Estate, particularly Jamie Ong who has been very helpful. The service has been so professional and friendly. The team make everything seem so easy and uncomplicated. Very satisfied and very happy to fully recommend MRE. Love the MRE app too!

Regards, Guy Holt

My experience dealing with Jamie Ong as my property manager has definitely been a pleasure. Initially there were some challenges with the tenant which Jamie dealt with efficiently and professionally. The most notable positive I've found with Jamie has been his communication. He has always taken my call and, when he was busy, has always called me back when he said he would. On top of this he is a really nice guy. I wouldn't hesitate to recommend Jamie.

Adam Thompson

Jamie has always been amazing at his job and he was always there when I needed him. He is professional, respectful and efficient, I highly recommend him and the company to other tenants and landlords, thumbs up and keep up the good work guys!

Regards, Manli Ren

We are very pleased with Jamie Ong managing our Clara Mews Apartment in South Yarra for the past few years. The quality of service provided by Jamie from Melbourne Real Estate is so much better than the previous Real Estate Agent .
Yes, we are happy with Jamie's service and would not hesitate to recommend Melbourne Real Estate to others.

Regards, Michael Chee

Jamie Ong has been managing a property of ours for close to a year and he has been very helpful and efficient. We would definitely recommend him and MRE to friends who are looking for property management services.

Regards, MK Kong

Melbourne Real Estate has been professional and friendly from the very start of our association. I am appreciative of the promptness and attentiveness of Jamie Ong's service. It's such a pleasure dealing with this company and it is one of the business relations that I appreciate most.

Regards, Greg Hoehner

Excellent service by all staff...
Jamie (my property manager) is one of the most helpful property manager I’ve dealt with, always on top of every single detail and willing to help or clarify any question you may have…
100% recommended….

Regards, Daniel Blanco

From the onset of dealing with Melbourne Real Estate, we were nothing but impressed. Their service and professionalism is second to none. Jamie Ong has been managing our property very professionally with excellent customer service – responding to emails very promptly and dealing with any issue without delay.
The MRE App that is available is also a valuable asset – it has everything you need to know about your property at your fingertips, any time of the day – a great service.
We would definitely recommend Jamie and MRE to anyone who is looking for top of the range property management service.

Sue Thomas

I just want to say thank you to MRE for being so highly professional. The services that they have rendered are nothing short of exemplary and many real estate agents should be taking a page out of their book! A big, big thank you to Jamie, Michael and team for their assistance. I will definitely be recommended MRE to friends and family in future.

Regards, Ki Jin Wong

Jamie from Melbourne Real Estate has been a great bridge keeping me informed and updated on the status and condition of the apartment. This gives me peace of mind knowing that everything is well taken care of especially when you are overseas.

Regards, Terence Ang

Jamie Ong and Melbourne Real Estate have been first class. Always timely in their response, always helpful in any enquiry and nothing is ever too much to ask. They have made my investment property a breeze to look after!!!

Regards, Aaron Ng

Am personally very satisfies and happy with the services rendered by Mr Jamie. A helpful and patience guy. Keep up the good work Mr Jamie.

Regards, Tay Leong cheng

Jamie from Melbourne Real Estate has been a great bridge keeping me informed and updated on the status and condition of the apartment. This gives me peace of mind knowing that everything is well taken care of especially when you are overseas.

Regards, Terence Ang

I have my property in Frankston and I had some issues with my tenants. My agent couldn't do anything and I was really worried. Thanks to Jamie and Jake from Melbourne Real Estate. I went to them wanted them to manage my property. Even though my property is bit far for them and then couldn't manage.Still they gave me lots of advice and helped me sort the issue. I am really thankful and your expertise is very impressive. I would recommend anyone to Melbourne Real Estate.

Regards, Justine Lee

We have had very good experience with MRE, especially the superb services rendered by Mr. Jamie Ong on renting out our property. He had gone out of his way to ensure that our interest were protected and the property well looked after. We highly recommend Jamie to everyone that wants to use the services of MRE.

Regards, Lim Hon Lai

Awesome service. Very friendly. Thanks Jamie Ong for the cooperation from the very first day.. highly recommended

Regards, Ankit Rawat

Rented an apartment with them and appreciated the help and service from my property manager Jamie Ong. He was always helpful and quick to respond to my emails. Highly recommended.

Regards, Jeff Chen

We are with this agency for the last two years and couldn't recommend them enough. Jamie is always very professional, friendly and anytime there is any issues with maintenance he is always extremely quick to help.

Regards, Carrie O' Neill

Jamie ong is an excellent agent!

Regards, Yu Wang

Jamie Ong has been an excellent agent to correspond with. He is very personable and prompt when replying to emails.

Regards, Kathrine Thompson

As the tremendously positive reviews below indicate, MRE are a particularly good company to deal with. My experience with Jamie Ong has been excellent so far. His prompt responses and clear communication has made all our correspondence very smooth and easy. As a tenant, I would recommend Jamie and MRE to anyone looking to deal with a real estate agency.

Regards, Ray Dinh

Melbourne Real Estate, particularly our portfolio manager Jamie, have consistently proven that they can be relied on to assist us when help and support is required. This is something we greatly appreciate in our portfolio manager.

Regards, rikkiranga

Excellent service from Jamie Ong. Responsive to any issues we've had and very friendly.

Regards, Arend Oppewal

Our agent Jamie Ong was a pleasure to deal with. He provided an excellent service not only while setting up our lease, but also during the whole tenancy period. The office was very responsive, easy to communicate with and accomodating. Always helpful. We won't hesitate to use Melbourne Real Estate again.

Regards, Julián García

Extremely happy with services provided by Melbourne real estate. Our agent is Jamie Wong and he is very professional and easy to reach when we need. We have been renting through Melbourne real estate and couldn't be happier.

Regards, manoela ribeiro

I moved from interstate and needed to find a property quickly, but at the same time in the right location with very limited knowledge of the market. Not only did Jamie place me in a great property, in a perfect location, but his service has been first rate ever since. If any thing needed fixing Jamie was right onto it, and always kept me updated on the progress. He is even handy letting you into your apartment when you lock yourself out. :)

Regards, Troy Bundy

Amazing support and service from the Team at Melbourne Real Estate, Jamie Ong in particular! Wonderful Property Manager.

Regards, Shannon Craig

21 months since I started my lease through Melbourne Real Estate and Jamie is very professional, supportive. He is always reachable and doing his best to solve all obstacles.

Regards, Ehab Ellaboudi

Richard Sun & Jamie Ong have been a pleasure to deal with during our tenancy, always helpful, personable and prompt in their correspondence. Highly recommend! Thank you & all the best.

Regards, Christopher Bowman

Excellent company, Jamie our property manager is on top of everything. Have been renting for 10 years best experience by far

Regards, Max Koenig

I cannot recommend MRE highly enough, Jamie Ong is a thorough professional who goes way beyond what you would expect from a rental manager. Awesome !!

Regards, Fiona Leonard

We have been clients of MRE for just on 12 months now and we have had exceptional service from our Property Manager Alicia Harding. Nothing is ever too much trouble for her and she is so helpful and always offers over and above what we may have requested. Thanks Alicia for a top job and worry free property. 2 Years on and Alicia has moved on but we have been given another awesome Property Manager in Jamie Ong. Once again like Alicia Jamie goes over and beyond in what he does for us i know that we are not his only clients but we certainly feel like we are by the way we are treated. Cannot recommend MRE Pty Ltd or their fantastic staff enough.

Regards, Allyson Metcher

Jamie has been very proactive in managing my properties. He engages with the tenants early for renewal, provides in depth market reviews of rental rates and view on any increases. The YouTube walk throughs are very helpful. Repairs are addressed promptly. I cannot fault the service.

Regards, Carolyn Le Huray

It is critical whilst living abroad to have a reliable and responsive agent. Jamie has been doing just that for us for a number of years. Many thanks.

Regards, Bumble Bee

Jamie has been looking after us and our properties, he has been nothing but professional, he makes everything seem so easy and every transaction we have with him is smooth. He's always quick to respond to our emails and keeping us up-to-date.

Regards, Simon Agius

Jamie Ong is our property manager with MRE. Simply put, he's brilliant. Jamie has been a great communicator, in that he responds to any queries that we have in a timely manner, & will often pre-empt any issues. He & MRE have supported us through a tricky time with a new tenant that broke lease. Jamie did an exemplary job of managing the situation & explaining the process until a satisfactory outcome was reached, which included re-letting the apartment. With Jamie on our side, we can confidently recommend MRE for property management.

Regards, Andrew Innes

Excellent work by Dinson , Richard and Jamie on leasing our property in Mont Albert. We are so glad to choose MRE to manage our property. great result and experience. The service that makes a difference!

Regards, Jake Hu

After renting out my property for more than 2 yrs including a change of tenants, we really have to thank Jamie Ong and his team for their excellent service and effort in managing the property, especially the smooth process on the change of tenants.

Regards, Yu Hang

From the onset of dealing with Melbourne Real Estate, we were nothing but impressed. Their service and professionalism is second to none. Jamie Ong has been managing our property very professionally with excellent customer service – responding to emails very promptly and dealing with any issue without delay.
The MRE App that is available is also a valuable asset – it has everything you need to know about your property at your fingertips, any time of the day – a great service.
We would definitely recommend Jamie and MRE to anyone who is looking for top of the range property management service.

Regards, Sue Thomas

Exceptional customer service from the team at Melbourne RE. Special mentions for Jeremy and Jamie who were always friendly, professional and quick to respond to any queries. Thanks guys!

Regards, Dennis Hoang

Jamie Ong at MRE has been super as a property manager. He has been exceptional at navigating a dispute with our neighbours. No hesitation in recommending him as a property manager for your next rental

Regards, Joel Fanning

Mr Jamie Ong has been tremendously helpful in the past few years .
He has done a great job in securing tenants for me on numerous
occasions with good monthly rental . I can say that i feel totally
secure in placing my property in the care of Melbourne Real Estate
and in the good hands Mr Jamie Ong .

Regards, Tay Leong cheng

Jamie Ong is the most professional and trustworthy property manager I have ever encountered. As a property owner I trust him completely. He not only works hard and diligent but also is very experienced in dealing with difficult and complex issues. I have been very impressed by his work. In the past I had engaged with multiple property management teams from other companies to manage my properties and never felt they were in safe hands. After engaging Jamie Ong managing one of my properties I have then transferred all of my investment properties under his management felling these properties are now in the safest hands.

Regards, Sophia Ji

Jamie has been looking after us and our properties, he has been nothing but professional, he makes everything seem so easy and every transaction we have with him is smooth. He's always quick to respond to our emails and keeping us up-to-date.

Regards, Simon Agius