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  • Whitney D – 6, October, 2014 via gplus The Melbourne Real Estate team truly are a standout, never fail to go above and beyond the standard level of service in the industry.
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Matthew McKenna Headshot
Matthew McKenna Senior Property Manager / New Business Direct +61 3 9829 2914 Mobile +61 477 755 380 matthew@melbournerealestate.com.au

The Concierge Of Property Management.

Adventurous Spirit, Here To Serve.

 

Matthew Mckenna is right across the importance of first impressions. A natural adventurer, Matthew’s background in managing the operations of multiple ski resorts and coastal retreats across the world has given him a real edge in dealing with people from all walks of life.

Abandoning his globe trotting ways for a more stable career, Matthew brings professionalism, discretion and problem solving to his role as property manager at MRE. His background has helped make him a master of conflict resolution and allows him to handle client assets smoothly and efficiently.

Matthew appreciates the MRE culture with its focus on outstanding customer service and he finds their progressive culture perfectly matches his own career drive. Discreet and professional, Matthew is highly regarded for his ability to quickly and calmly resolve issues and deal with whatever is thrown at him without breaking a sweat.

His indefatigable energy is not restricted to work, as an often active outdoor weekend will attest. When he can be persuaded to stay put, Matthew spends time learning more about the world watching documentaries on the couch.

Matthew can be contacted on matthew@melbournerealestate.com.au

Testimonials

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“It has been an absolute pleasure dealing with Matt. He has displayed a degree of professionalism that I haven’t yet witnessed in my 10 years of renting. From day one, he has been responsive, proactive, efficient and friendly – providing an extremely high level of service traditionally skewed towards the owner.

An example of this service involved a recent issue we had with a rubbish removal company collecting out of hours, multiple times a week behind our apartment. The moment I mentioned it to Matt, within 20 minutes he had provided me with the steps to take in order to get the issue resolved including a contact and their direct number from the council complaints division. I have also received timely follow ups from him to see how things are tracking. He’s someone who cares about his clientele and this is demonstrated in every interaction we have with him.

My fiancé and I are soon to invest in our first property and we would have no hesitation in asking Matt to manage this and any additional properties we purchase in the future.”

Claire Atkinson

I would like to express my sincere thanks to Matthew McKenna for his wonderful work, dedication , patience high level of professionalism. My first purchase, an apartment is handled by MRE from finding good tenant to all matters related to the apartment. They have been handled with great efficiency making my investment in Melbourne a much stress-less one, more so when I live overseas. I take opportunity to also thank Jason Low whom I first knew in MRE. He , too displays high level of care and professionalism.. This means so much to investors like us who live overseas . We need people who care. I trust that MRE team will continue to look after us well. Thank you Matthew. You are such a joy to have as a Property Manager. Hope to meet you some day...

Regards, Sharrel Goh

We switched a property to MRE from another manger that we were less than impressed with. Our dealings with Matt have been fantastic! He has been highly organized, attentive to our needs / concerns and always available to assist us. We now have 3 properties managed through MRE and look forward to continuing the relationship for many years to come.

Peter Craig

I would like to thank Matthew McKenna for his efficiency and professionalism. We stay interstate and Mathew made it really easy for us to manage our property in Melbourne. MRE was able to get tenants quickly and have always been regular in sending reports and giving sound advice. I would highly recommend MRE/ Matthew for anyone wanting to manage their property in Melbourne.

Regards, Preethi Rajagopal

Matthew has been a great property manager, quick response times and provides great advice on the best course of action regarding property matters. Melbourne Real Estate provide great reporting and access to information of the properties they manage.

Joshua Holloway

Matthew McKenna is the man we deal with at Melbourne Real Estate.
Efficient, courteous, friendly and professional is how I would describe my interaction with Matthew.
Good operator and always responds in a timely manner with any queries.
More than happy to recommend Matthew and Melbourne Real Estate to prospective landlords.

Regards, Neil Armistead

Living in Malaysia and owning a property in Melbourne is a challenge. Recently when my unit was vacated, I was quite worried about getting in someone new quickly as I have to pay the monthly interest on loan.
I was very happy with Mathew McKenna speed of response in checking the unit, advertising, checking the potential new tenants and moving fast to get them in.
Keep up the great support Mathew.

Regards, Alphonse Peter

Property has always been an important part of our investment philosophy but it can be time consuming. Matthew McKenna manages our investments so professionally that I find that I no longer need to worry about them. This gives me time to focus on the things that are important.

Regards, Adrianna Barlabas

Matthew McKenna has been highly professional and was able to provide prompt results when renting my 2 bedroom apartment. Since settlement 3 months ago, my previous Property Manager failed to secure a tenant let alone an application. However, within 2 weeks of changing to Melbourne Real Estate, a lease is signed with new tenants.

Steven Rowland

I would like to thank Matthew McKenna for his efficiency and professionalism. We stay interstate and Mathew made it really easy for us to manage our property in Melbourne. MRE was able to get tenants quickly and have always been regular in sending reports and giving sound advice.
I would highly recommend MRE/ Matthew for anyone wanting to manage their property in Melbourne.

Regards, Preethi Rajagopal

Since we signed up with MRE, everything was handled in a professional and prompt manner. Particularly our property manager Matthew Mckenna who has accommodated all our requests/concerns over the past year and provided good suggestions where appropriate. I can recommend MRE team for an efficient, reliable and professional service. Thank you Matthew.

Regards, Rahul Ramakrishnan

I wish to thank Matthew McKenna for the excellent way he helped me when I had to replace the fridge in my investment unit.

Regards, Julie Gilmore

Very responsible and reliable. Post me monthly statement without any delay. Much satisfied with his service.

Regards, SweeLan Chan

I have 2 properties being managed by Matthew McKenna at Melbourne Real Estate and have been impressed with the level of professionalism, dedication and commitment to providing the excellent service I have seen. He understands what I need and keeps me informed on issues in an appropriate and timely manner.

Regards, Paul Tymensen

Matthew McKenna has been looking after my apartment since Oct 2015. From day dot he has organised cleaning, maintenance, letting, advertising and given prompt reports and statements. He's professionalism and work ethics are astounding. Matthew is direct and his professional advice was realistic and the whole process was managed very efficiently. If you're looking for a managing agent look no further, I Would recommend Melbourne Real Estate and Matthew McKenna.

Regards, Connie Poon

Matthew is awesome. Great prompt service.

Regards, James Darling

Matthew McKenna has been really helpful and efficient.

Regards, Ade Rangkoto

I've used Melbourne real estate for 4 or so years now. Their service to me has always been outstanding. Initially my investment property was promptly filled with a dream tenant. I've had 2 trouble free tenants and on time rental income every month ever since. I've heard some horror stories lately and it makes me appreciate their service all the more. Most certainly recommend this business!

Regards, Patrick S

This is a very professional real estate agency. Usually as renters, it will always be some trouble to deal with the agents as their money is making from the landlords instead of us. But this time, the whole renting process, gives me the impression that this Melbourne Real Estate treats every customer nicely and equally, which is hard to find these days.

Our Property Manager Matthew McKenna is very responsive in replying our email questions, usually straightaway or no longer than 2 hours wait needed. What impressed me most is the YouTube video presented for the condition report, literally records down everything which is easy to check against at later stage.

Apart from that, everything here is organised as far as I can tell. I prefer doing things following the book/procedure, so you know exactly what you are going to have by certain dates. And MRE exactly does that, from initial inspection, to keep us updated at every step of the application, to signing the contract, and to finally collect the keys, it's easy and smooth as best as I can think.

Regards, Yudong Li

We have had Matthew McKenna as our property manager since February after moving into our new apartment. In that time Matt has been nothing short of exceptional. He is quick to reply, fast to action and always follows up without fail. In short, Matt and Melbourne Real Estate are an absolute pleasure to deal with!

Regards, Paul Corbett

It's the first time that I have rented an apartment in Melbourne. This agency is so efficient, and I am very impressed with the service they provide. It just takes less than a week to get an apartment for me. The property manager, Matthew McKenna, is also really professional and a kind manager. Once you have any problems, he will help you to solve them immediately.

Regards, Hao Song

Very impressive service. Agent fee is reasonable. their service reply is fast and that is a "wow" fantastic! Keep it up!
Our agent is Matthew Mckenna. He is a very responsible agent. But please do always keep us updated and reviewed so that we are always in loop.
So far everything is good and in order and we are satisfy for his quality service.

Regards, Alexis Chai

We rent a property with MRE and the agent Matthew McKenna has been great. Very efficient and diligent. Very happy with the service.

Regards, Anna McCulloch

We received some really great service from Laura yesterday regarding a mistake on our end, and were very satisfied with her help and response. We've also been really impressed with Matthew and Melbourne Real Estate as a whole over the last 14 months. Hope to continue the relationship with you guys in the future.

Regards, Paul Kelly

Me and my wife just signed a lease on a beautiful apartment with the team on Melbourne Real Estate! I must say that we are impressed how well handled the entire process was managed! I must name drop some extra shining stars: David Cole & Mike Drover did an excellent job showing the property with great precision but still manage to give all personal service even though there was quite a crowd, a true joy! Then when our matter began to get processed we got great service from Adam Li, well done! And last, but not least, Matthew McKenna, with a firm hand you got us all to feel safe in this jungle of admin. Great work guys! oh must not forget, the front desk, what a welcome we got every time!! Good on you! I would recommend Melbourne Real Estate any time! Hats of!

Regards, Oskar Söderström

I have been impressed with MRE's management of my investment property to date. Having endured mainly poor experiences with real estate agencies as a renter previously, I had low expectations when it came to finding a property manager. As cynical as I was, I cannot fault the communication, work ethic, attention to detail or professionalism of MRE. They have made the entire process from my initial inquiry through to securing a tenant a seamless experience. I am very grateful for the efforts of Matthew and particularly Tamara our property manager, and I would highly recommend MRE based on my experience so far.

Regards, Vaughan Bertram

I have few properties in different states of Australia and found Matthew McKenna is one of the best property manager by far! He's very informative, tentative and passion of what he's doing. He will look after your property just like he owns it! Highly recommended

Regards, Mabel Subrata

I have been dealing with Matthew McKenna. Matthew is always quick to respond to my enquiries and he has always been a polite and friendly person to deal with. Melbourne Real Estate should be happy knowing someone like Matthew is representing their brand and service.

Regards, Polly Hoynes-Robson

Matthew has been very helpful with any queries and always responded to my emails almost instantly. Good communication with rental inspections as well as with recent renovations to the complex. Extremely friendly and easy to deal with.

Regards, Sarah Maxwell

MRE has been the best agency I have dealt with so far in Australia. Matthew McKenna, who is the agent for my apartment, is very swift in resolving any problems that we have with the apartment. He is also quick to respond to emails and very friendly to deal with.

Regards, Vivek V K

Have had nothing but a great experience with the Melbourne Real Estate team. Very prompt service and easy to deal with. Thanks Matthew and team!

Regards, Col A.

My experience with Matthew & Melbourne real estate has been amazing due to exceptional customer service. Its a great feeling when you know that someone is always there to address your concerns and needs while renting a place, and in my case that person is Matthew. No wonder they are doing so well in such competitive market as they don't treat people just as a customer but they believe in building relationship with us. Thanks Guys, Cheers.

Regards, Utsav Patel

I must say that the team at Melbourne Real Estate from the front desk service all through to Matthew McKenna that was running the whole process with a firm hand making this a smooth process was first class!! Hats off and I would recommend Matthew with his team any day! Thank you!

Regards, Oskar Söderström

Matthew is my agent from last two years, he is very helpful and understanding. He is very prompt if we need any assistance, his service is highly recommended.

Regards, Vennamaneni Sudheer Kumar

I am super happy with MRE service. Melanie and Matthew are very professional and always get back to my queries very quickly. As a landlord, I want an agent that is fast, efficient and reliable to look after the investment property. Highly recommended MRE to anyone who is looking for highly professional real estate agent which deliver fantastic result.

Regards, Pomana Tsang

Been with MRE for the past 3 years. A pleasant experience with MRE Team and Matthew Mckenna, our Property Manager. Always Prompt with a quick response, excellent suggestions and overall High quality work. I would definitely recommend MRE.

Regards, Preethi Rahul

Matthew is an experienced and friendly property manager with excellent communication skills. We are always well informed and consulted about relevant issues. We value Mathew’s judgement and seek his advice on the management of our property. We have no hesitation in recommending both Matthew and Melbourne Real Estate.

Regards, Sawsan Howard

Great attention to detail and a seamless passage from apartment purchase through to management of the rental. Highly professional service from Michael Fava, Amy McMillan and Matthew McKenna.

Regards, David Pereira

A very professional, reliable and proactive team particularly our Property Manager Matthew Mckenna. We would recommend MRE to any property owners seeking a good Real estate agency with a wonderful team backing up. Always reachable and ready to give the correct advice.

Regards, Preethi Rahul

I have 2 properties being managed by Matthew McKenna at Melbourne Real Estate and have been impressed with the level of professionalism, dedication and commitment to providing the excellent service I have seen. He understands what I need and keeps me informed on issues in an appropriate and timely manner.

Regards, Paul Tymensen

I leased my apartment through Melbourne Real Estate and dealt with Matthew McKenna who from the moment I met him has been extremely professional and friendly. No request is too hard and he always gets back to me efficiently. Highly recommend these guys!

Regards, Vanessa Lai

Matthew M of MRE has, for many years ,managed our rental property at Richmond.
His work has always been top shelf and has provided a great outcome in terms of rental stability and apartment maintenance.
Looking forward to Matthew's continued outstanding effort.

Regards, David Cracknell

I have 2 properties being managed by Matthew McKenna at Melbourne Real Estate and have been impressed with the level of professionalism, dedication and commitment to providing the excellent service I have seen. He understands what I need and keeps me informed on issues in an appropriate and timely manner.

Regards, Paul Tymensen

A very professional, reliable and proactive team particularly our Property Manager Matthew Mckenna. We would recommend MRE to any property owners seeking a good Real estate agency with a wonderful team backing up. Always reachable and ready to give the correct advice. Professional service with the inspection report, recommendations to maintain good condition of the property, tenant selections and reviews.

Regards, Preethi Rahul

Have been dealing with Matthew McKenna at Melbourne Real Estate who manages our property and couldn't be more pleased with his professional approach

Regards, Russell Mooney

Matt has been handling by units in Melbourne for at least 3 years and he has done a very good job giving very good feedback, good advice and information relating to my apartments in Melbourne. I have totally peace of mind. Not forgetting also the whole team at MRE - well done guy!

Regards, Chen Min De

Thank you for your help and excellent service! . I definitely recommend your company as the quality services and results I received. Thank you Matthew McKenna, Stephanie Bradshaw and to all of MRE team, I am grateful of your services

Regards, Yi Yan

I have been a tenant with Melbourne Real Estate for almost 4 years now. These guys are extremely professional and their customer service is exceptional! Our property manager, Matthew has been absolutely fantastic every step of the way. Highly recommend!

Regards, Brian

I have been very satisfied with the service I have received over the past eight years
from Melbourne Real Estate.

The staff are always very helpful and professional as well as being willing to go the
extra mile.

It's very reassuring for me to have reliable and thoughtful people, such as Matthew,
who are easy to contact and communicate with, when it is necessary.

Regards, Jennifer Bowen

After quite a few years renting privately, its been a happy return to renting through an agency with Melbourne Real Estate. Our property manager Matthew McKenna is great to deal with. He is always responsive and attentive to our needs. We have had a few minor fixes here and there, and Matt has sorted them out within a matter of days. Matt cares about his tenants and shows us the same respect that he would a property owner. We are very lucky to have Matt in our corner.

Regards, John Barrington

Matt has been handling by units in Melbourne for at least 3 years and he has done a very good job giving very good feedback, good advice and information relating to my apartments in Melbourne. I have totally peace of mind. Not forgetting also the whole team at MRE - well done guy!

Regards, Chen Min De

I’ve been with Mathew McKenna from Melbourne Real Estate for a few years now, and I’ve been extremely impressed with his property management expertise. He manages all aspects of the property with the greatest of ease which leaves me completely worry free. I highly recommend him and continue to support him in any way I can. It’s been nothing but a pleasure to deal with him. Congratulations Melbourne real esatate!

Regards, Myriam Frauman