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  • Whitney D – 6, October, 2014 via gplus The Melbourne Real Estate team truly are a standout, never fail to go above and beyond the standard level of service in the industry.
  • Sophie Florance – 6, October, 2014 via gplus They always follow through, and follow up. I'm thankful we found them when we did and would certainly recommend them to anyone looking to rent in Melbourne.
  • Natallie Bitsounis – 11, June, 2014 via gplus "They [MRE] have been a breath of fresh air to deal with."
  • Claire Crowley – 8, April, 2014 via gplus "...I was very impressed with the high level of service I received. Leigh and the team were very professional and responsive on any service and general queries I had during my tenancy..."
  • Matthew Minucci – 11, June, 2014 via gplus "Would definitely encourage people to deal with them."
  • Rina Pranoto – 11, June, 2014 via gplus "I think a company's service quality is defined by the people representing them, and we're happy to give MRE 5 stars because of Leigh Edwards"
  • Terry Wu – 30, May, 2014 via gplus The staff there are easy to deal with and are very responsive to my inquiries. I am very happy with their services.
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  • Michael R Pintabona – 3, June, 2014 via gplus "I have been a long time tenant managed by Melbourne Real Estate and have found their responsiveness and customer service second to none."
  • Matthew Minucci – 3, June, 2014 via gplus "Extremely positive experience...[I] Would definitely encourage people to deal with them."
  • Annemieke Craig – 3, June, 2014 via gplus "There is one thing I have little of and that is 'time'. Leigh (and initially Stephen) have made the process of renting our property easy."
  • Louis Carstens – 3, June, 2014 via gplus "Melbourne Real Estate was recommended to us for our first investment property and we must honestly say it was the best decision we could have made."
  • Richard Burrows – 8, April, 2014 via gplus "The electronic systems they use keep you informed without having to hassle them....Compared to the other agents I've used in England and Australia I'm impressed.."
Melanie Chan Headshot
Melanie Chan Development Leasing Manager Direct +61 3 9829 2938 Mobile +61 437 898 050 melanie@melbournerealestate.com.au

The People Pleasing Perfectionist.

Checking Off Her List Of Life Goals.

 

The day Melanie Chan started working at MRE, she knew she’d met her real estate soul mates. She was immediately struck by the positive energy, motivation and enthusiasm of her colleagues and quickly realised that collaboration and teamwork are at the heart of MRE’s many successes.

Melanie is incredibly process driven and when she has mastered a system she will often work to streamline it. An inveterate list maker, she leaves nothing to chance, making sure every ‘I’ is dotted and every ‘T’ is crossed.

Making the move from a more traditional agency, Melanie was impressed by MRE’s obvious commitment to technology and innovation, and their continual quest for improvement. A self described perfectionist and people pleaser, Melanie loves a challenge and thrives on exceeding her clients expectations.

In a tale as old as time, Melanie met her partner at work. When they’re not exchanging industry stories, or playing with dogs Jackie and Tyson, this property power couple decompress over a box of Faber Castells and the appropriately titled, “Dream Cities” mindfulness colouring book – where, purist she is, Melanie never draws outside the lines!

Melanie can be contacted on melanie@melbournerealestate.com.au

Testimonials

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I have found Melbourne Real Estate to be one of the few agencies that actually do take care of the tenant. The professional approach and processes that have been enforced are excellent. My property manager Melanie Chan is a delight to be associated with. Professional and caring. Thank you MRE you are making my new apartment a comfort be living in.

Regards, Anna Theocharous

Highly recommend Melanie Chan. Very responsive to any question or request. I have had a great experience with Melbourne Real Estate through the whole application and move in process of my rental. Thank you for making the normal stress of moving house a breeze!

Regards, Michelle Butler

Melanie Chan has been looking after my rental property. She is just fantastic. Always on top of things, and contacts me early about potential issues. I gladly recommend her to potential customers - you will not be disappointed.

Regards, Pieter Pretorius

Recently became a new client of MRE. I‘m quite satisfied with the service provided so far and Jake Wu and Melanie Chan were fantastic! Highly recommended!

Regards, Nelson Zhang

I just transferred my property management to MRE recently. Just can not express how different and unique they are. Thanks to Jake Hu and Melanie Chan, who deliver the quality services in relations to maintain the continuing relationship with tenants and offer better advice of property maintenance, making me notice that property management could deliver such fantastic customized and red-carpet service, which is barely received from other real estate agencies. Have to say you both are doing good job, Jake and Melanie.

Regards, Li Gui

As tenants the service my partner & I have received thus far from our property manager Melanie Chan, has been nothing but outstanding! We received a phone call the day we moved in to ensure everything went smoothly and all of our maintenance issues have been addressed promptly. Thanks Melanie!

Regards, Brooke

Melanie Chan from Melbourne Real Estate is doing a great job managing my property! Very happy with her professionalism!

Regards, Benjamin Ong

Massive commandments to Melbourne Real Estate (South Yarra) and in particular Melanie Chan - my real estate agent. Having liaise with them for just about two years, as i had taken up residency in a beautiful South Yarra apartment, it has been the most seamless and positive experience I have had with any real estate agents in my time - and believe you me there have been quite a few. They are just all round fantastic to deal with. Not only is their customer service on point, but they also do their jobs with such a professionalism others should definitely take note of. They're compassionate, communicative and most importantly diligent to attend to any requests. The only down side to my whole experience with them is that I no longer have the pleasure of dealing with them - as I have moved out of the area and my living arrangements no longer permit me so. However were my living arrangements to change they will most definitely be the first I'd opt to deal with. Thank you for being incredible at what you do, and thank you for being you.

Regards, Joanne Finney

The best real estate company that I have used. Always professional, quick to respond to queries and very accommodating. Highly recommend the Melbourne Real Estate company and Melanie Chan.

Regards, Andrew Juma

As far as property management is concerned, I couldn't be happier with MRE and Melanie Chan who proactively keep me informed about everything to do with my property, its tenants and current real estate trends. I really feel I don't have to worry about anything and that they are working for my best interests.

Regards, Margo Tummel

The service has been amazing and nothing has been a problem. Melbourne Real Estate were recommended and we are glad we went with them. Our Property Manager is Melanie and she has been fantastic - constantly communicating with us and often just checking in to see if we are happy. 10/10 Melanie!!

Regards, Peter Bloomfield

Used MRE to rent out my first property. They made the process simple and easy and the quality of service is exceptional - something you don't receive often anymore. Melanie in particular has been a pleasure to deal with.

Regards, Nathan Sotiropoulos

As a first time investor choosing MRE as an agent was the best thing I could have done. Down the track, it was a no brainer to have MRE manage further properties. Attention to detail and just simply doing what needs to be done, Amazing!

Regards, Paul McMillan

Melanie Chan has been excellent right from the time I inspected the apartment, and throughout the entire duration of the lease as well. The overall service provided by Melbourne Real Estate has been outstanding! A big thank you to Melanie and the entire team for their assistance...Cheers!

Regards, Suvir Khanchandani

Melanie is fantastic, she is very professional and helpful! Great customer service. If I need to find another rental property in the future, I will absolutely use MRE again.

Regards, emilia iskandar

I am super happy with MRE service. Melanie and Matthew are very professional and always get back to my queries very quickly. As a landlord, I want an agent that is fast, efficient and reliable to look after the investment property. Highly recommended MRE to anyone who is looking for highly professional real estate agent which deliver fantastic result.

Regards, Pomana Tsang

My dealings with Melbourne Real Estate have always been characterised by the obvious knowledge, efficiency and professionalism demonstrated by their staff. My dealings were initially with a David Cole who not only was courteous and helpful in the original inspection, but was also prepared to offer advice and encouragement as well as a pragmatic view of the market. My later dealings were with Melanie Chan as property manager, and again I was pleased to find the same courteous professionalism I had found earlier. My experience with Melbourne Real Estate has only been positive and pleasant even in the somewhat stressful and competitive Melbourne rental market.

Regards, Kenneth Lindrea

Melanie Chan has done a great job of managing my property. She has been proactive with suggestions and communicates updates frequently. Great experience!

Regards, Jens Deruddere

I have used MRE, Melanie Chan, for my property management for nearly 2 years now and am continually happy with her service and concern for my property. They are continually in contact with me regarding any issue, offer good advice and are prompt with anything that requires attention.

Regards, Margo Tummel

I couldn't be happier with the services provided by Melbourne Real Estate and the great work ethic of Jason Low and Melanie Chan. Would definitely recommend your services to my friends and family.

Regards, Mary Ong

Melanie Chan is wonderfully efficient, reliable and akways helpful

Regards, Lenore Manderson

I’ve worked with over a dozen realestate agents over the years and Melanie Chan and the team at Melbourne Real Estate (MRE) have provided the best service I have ever experienced when it comes to property management.

Melanie and MRE came highly recommended to me by friends, after making the switch I instantly noticed a big difference over my previous agents.

Melanie was able to find tenants quickly, secured a higher return, and was able to identify and resolve maintenance issues before they became costly problems. Their videoed inspections provide me with a convenient way for me to view my property while living abroad.

Regards, Dean Estcourt

Melanie has provided excellent service. She is a joy to deal with. I would recommend her for her expertise and her focus on assisting me to achieve the best outcome .

Regards, Kamlesh Devchand

Melanie has managed our investment property in Fairfield for the last 2-years.
To date, every issue relating to the property such as change of tenant, repairs, inspections, etc has been dealt with professionally and efficiently.
When our original tenants advised that they would not be renewing their lease, Melanie wasted no time in finding a new tenant (at a higher rent) to move in within a week of the previous tenant moving out.
We were so impressed that we also had her manage our other property which was previously with another agent.

Regards, Peter Kennedy

Thanks Melanie for your prompt property inspection reports!

Regards, Tania Barbati

Melanie from MRE has managed our investment property in Fairfield for the last 2 years. She is helpful and proactive in any issue whe have had to date. When our original tenants advised that they would not be renewing their lease, Melanie wasted no time in finding a new tenant (at a higher rent) to move in within a week of the previous tenant moving out.
She is a standout in our property investment experience over the last 15 years.

Regards, John Phillips

We would highly recommend the services of Melbourne Real Estate. Melanie Chan proactively looks after our property. Always provides timely updates, reports, inspections, etc. Never had any issues as Melanie is always on top of it.

Regards, Chris Procter

Hi MRE,

First of all a BIG THANK YOU for your team assistance. I am impressive by Jeremy and Melanie speed and service. Really appreciate of what they have done and the quick process of the leasing property. I am lucky to have your team realize my hassle free journey and thumbs up for you guys. Great job and Keep the good work!

Regards, David Low