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  • Whitney D – 6, October, 2014 via gplus The Melbourne Real Estate team truly are a standout, never fail to go above and beyond the standard level of service in the industry.
  • Sophie Florance – 6, October, 2014 via gplus They always follow through, and follow up. I'm thankful we found them when we did and would certainly recommend them to anyone looking to rent in Melbourne.
  • Natallie Bitsounis – 11, June, 2014 via gplus "They [MRE] have been a breath of fresh air to deal with."
  • Claire Crowley – 8, April, 2014 via gplus "...I was very impressed with the high level of service I received. Leigh and the team were very professional and responsive on any service and general queries I had during my tenancy..."
  • Matthew Minucci – 11, June, 2014 via gplus "Would definitely encourage people to deal with them."
  • Rina Pranoto – 11, June, 2014 via gplus "I think a company's service quality is defined by the people representing them, and we're happy to give MRE 5 stars because of Leigh Edwards"
  • Terry Wu – 30, May, 2014 via gplus The staff there are easy to deal with and are very responsive to my inquiries. I am very happy with their services.
  • Leonie West – 8, April, 2014 via gplus I couldn't be happier with the service I have received.
  • Dwight Ybanez – 8, April, 2014 via gplus "They [MRE] are professional with extremely good customer services, they kept promises in a timely manner. They have been above and beyond our expectations."
  • Bianca Caia – 3, June, 2014 via gplus "I would highly recommend them [MRE] to anyone that wants to purchase premium real estate and deal with the best real estate agents in the industry!"
  • Michael R Pintabona – 3, June, 2014 via gplus "I have been a long time tenant managed by Melbourne Real Estate and have found their responsiveness and customer service second to none."
  • Matthew Minucci – 3, June, 2014 via gplus "Extremely positive experience...[I] Would definitely encourage people to deal with them."
  • Annemieke Craig – 3, June, 2014 via gplus "There is one thing I have little of and that is 'time'. Leigh (and initially Stephen) have made the process of renting our property easy."
  • Louis Carstens – 3, June, 2014 via gplus "Melbourne Real Estate was recommended to us for our first investment property and we must honestly say it was the best decision we could have made."
  • Richard Burrows – 8, April, 2014 via gplus "The electronic systems they use keep you informed without having to hassle them....Compared to the other agents I've used in England and Australia I'm impressed.."

The Poised Leader.

Maintaining The High Standards.

 

Zac Wilson maintains a meticulous personal and professional image. This perfectly coiffed and mannered gent demonstrates daily his dancers background of grace and discipline. Drawing on his experience in both commercial and residential property management, Zac is quick to identify the needs of time poor people and rapidly responds.

Delivering consistently impeccable service with decorum and class, Zac sets the bar extremely high for himself. He values the lofty standards set by MRE with their commitment to leading the market and refusal to compromise on excellence.

A happy marriage of creative flair and an analytical mind makes Zac the perfect real estate all-rounder. He takes great pride in earning the trust and respect of his clients with an unerring eye for detail and a personal focus on efficiency and stellar service. Known for his ability to pour oil on troubled waters, Zac’s tact and discretion are highly regarded traits at MRE.

When he is not busy at MRE, Zac is channelling all excess energy and creativity overseeing the design and renovation of his home – while this would break a lesser mortal, he is getting by on good humour and better coffee!

Zac can be contacted on zac@melbournerealestate.com.au

Testimonials

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I an an owner/occupier above an apartment that is handled by Zac, from your company.

There have been some issues regarding my apartment balcony leaking into the unit below mine. Zac has been trying to sort out this problem for awhile.

I thought I should take the time and drop you a quick email, to say Zac is quite an amazing asset to your company. He has been a pleasure to deal with over the past few months. I run my own company and I would have to say, staff with Zac's ability and professionalism are hard to find.

Thank you for allowing him to handle the apartment below mine.

Regards, Mike Calder

Melbourne Real Estate has been looking after my property for the past 6 years. All these years it has been rented out with not even a day being vacant. They got us good tenants. They have good and reliable staffs like Stephen and Zac.
When Stephen got promoted, we were worried that we might not get another
good Manager to serve us.
We are glad that Zac, our present Manager is good too. He is reliable, efficient and hard working. He goes all ways to solve a problem. When we think a quote is too high, he does not hesitate to get another quote for us. He replies our emails promptly. (We are from Singapore).
Zac is great. Hope he can get a raise. We would be sad if he gets promoted like Stephen, but would be very happy for him.

Regards, Pearly & Rosalind

I decided to use Melbourne Real Estate as our property managers as they promised a complete and comprehensive service. I have not been disappointed. Zac Wilson has been has promptly acted on any requests or questions I have has on the management of the property and I am also impressed with the information I can get from our online MRE account.

Regards, Angela Kolandt

Zac Wilson has been looking after my rental property. He is just fantastic. Always on top of things, and contacts me early about potential issues. I gladly recommend him to potential customers - you will not be disappointed.

Regards, Pieter Pretorius

My property agent Zac Wilson is an outstanding employee and representative of MRE who has demonstrated the utmost professionalism, care, initiative and commitment to ensuring my property is always well-managed.

Regards, Jaclyn Chew

Zac Wilson is a great Property Manager. He is very efficient and very helpful. He responses to emails very promptly (almost immediately). He is a very pleasant person to work with. We would recommend him a raise and a promotion. He is one person MRE should try to keep.
Zac, we wish you all the best in your career.

Regards, Pearly and Rosalind

Zac Wilson is an excellent property manager.
He is very professional, helpful and courteous.
He has been keeping us up to date with every aspect of our property and given us all the options when it comes re-leasing and looking after our investment.
Very happy to recommend Zac as a property manager and Melbourne Real Estate to anyone wanting a property managed.
Thank you.

Regards, Nigel Leeson

Zac conscientiously follows up on my requests regarding the property. He has proven to be extremely responsible and obliging. Would definitely recommend him to my friends!

Regards, Pat Voon

Zac Wilson is my property manager for more than a year and he has not disappointed me. Very professional and always keep me updated on my unit condition. The speed he got the second tenant after the first has left was impressive to say the least.

Regards, KOK THO CHOW

Melbourne Real Estate has been managing my property for past 6 years,
since I bought it. The property has been leasing out all these years
without a day vacant. Melbourne Real Estate has wonderful and efficient
Managers, like Stephen and Zac.
Currently Zac is my Manager. He is hard working, very
efficient and always gives prompt service. Zac is great!
Thank you Zac.
From Pearly Yap (and Mom Rosalind)

Regards, Ties Wee Loy

It has been about 2 years since I engaged the services of Melbourne Real Estate. The staff I whom I liaised with are Jason Low and Zac Wilson. Both are very responsive to email queries and exhibited professionalism in dealing with clients. Well done!

Regards, Paul Loh

Zac Wilson manages my properties with utmost professionalism and integrity. It is evident from my relationship with Zac, that he extends the same dedication to all those he engages with; owners and tenants alike. I am kept informed of all matters requiring action in a timely manner and Zac goes the extra distance to achieve results. I have no hesitation in recommending Zac & Melbourne Real Estate's excellent services to family members and friends.

Regards, Mona Benoiton

A very coherent bunch of people working at MRE; had a pleasant and seamless experience dealing with the team . They are very professional and prompt in handling matters related to the marketing , rental and overall management of the my apartment . Special thanks to Zac and keep up the good work. The MRE mobile app is class leading!

Regards, Kevin Yam

Excellent customer servicing - always prompt, professional, keeping you up to date with every single details that you need to know, calls you to discuss about urgent issues. Zac Wilson has been a wonderful person to work with! Thank you Zac

Regards, Wendy Oh

MRE was the 1st Real Estate Company I dealt with in Melbourne. My 1st point of contact was Jason Low who had proven to be most helpful and professional. He not only took the time to explain in detail the services, charges and MRE's commitment to provide the best service, but also made long distance calls to update me on possible tenants for my consideration. Subsequently, Zac Wilson took over and I was equally impressed with his professionalism, attentiveness and promptness in attending to issues arising from my property. The extensive checking MRE did to ensure the tenants are of good character was most commendable. I would highly recommend MRE to any owner who wish to let their properties out. I have a suggestion though - it would be great if you could have a 24-hour emergency line for tenants or owners to contact in the event that urgent help is needed. Thank you.

Regards, Q C Wong

Being a newbie to the rental property industry, MRE have been insightful to the industry. Their app makes the paperwork transparent, so it makes my life easy! My property manager is Zac Wilson who is always helpful, professional and prompt in notifying me of any issues. He'll also take the time to explain things and options or scenarios on matters. I'm really pleased with their overall service.
Thank you Zac & MRE.

Regards, Tam Dao

Zac Wilson is a great property manager. He is very responsive and provides the relevant I need. I would recommend him to anyone looking for a property manager.

Regards, Sarah Barry

Zac Wilson is great property manager. He has always communicated with me as need, Keep me up to date with every single details, and provide an excellent service. I would highly recommend Zac Wilson, and Melbourne Real Estate, as a property manager. Thank you Zac.

Regards, Min Xu

In my short visit to Melbourne last year, Zac was able to communicate with the tenant and organise a site visit for me to inspect my investment apartment within short notice. During the site inspection, Zac has demonstrated that he maintained active communication with the tenant, which was a good indication of the level of commitment Zac has to service.

Zac was extremely responsive and thoughtful in his recommendations to me in relation to the termination of the old lease and selection of a new tenant.

I highly recommend Zac to my friends for residential real estate needs.

Regards, Jodie Lin

Excellent customer servicing - always prompt, professional, keeping you up to date with every single details that you need to know, calls you to discuss about urgent issues. Zac Wilson has been a wonderful person to work with! Thank you Zac

Regards, Wendy Oh

Zac Wilson is a fantastic real estate agent. Hard working and very reliable. He will look after your investment property no matter what happens. A rare gem.

Regards, Daniel Marie

We have been using MRE since we purchased an investment property and the service has been excellent. We are based in Sydney, and the tools MRE provide give us full access to see how our property is being managed and confirms our tenants are looking after our assets. Thanks Zac.

Regards, Alex K

As a tenant tired of the run-around that is house-hunting in Melbourne, MRE was and is a much needed breath of fresh air. Informed, responsive, friendly, and just really, really damn good at what they do, we have been amazed by how far ahead of the pack MRE is.

We'd had no-show inspections, seen dodgy practices, been given blatant misinformation and otherwise been treated like sacks of excrement for having the sheer gall to look for a place to live in Melbourne. MRE on the other hand, were better-than-punctual, 100% upfront, honest and always on-point with their information. Importantly, if they didn't know something, they'd admit it, and follow up after finding out - unlike 90% of other agents we dealt with.

If you're an intelligent human being, you value your own time and sanity, and you're looking for a place to rent in Melbourne, just get in touch with MRE. Ask for Laura Scott, Ella Beckingsale, Zac Wilson or Jack Wiley - can't recommend them enough.

Regards, Mark Hendrickson

The service we have received from MRE is best in class and above expectations.
We are very delighted to have professional agents like MRE looking after our property needs.

Special mention to Steven who has been instrumental in setting the tone to this relationship with MRE. From day 1 I have had great experience and have had prompt response on each occasion.

The staff have been able to understand our needs and have also taken care of them personally.
Zac has been prompt with updates and has been helpful with this venture.

Looking forward to creating more connections with new investments.

Please pass my congratulations to Steve and team

Regards, Harshna and Animesh

I rented from MRE for over 2 years and I was very impressed with the level of service I received from Jay Jacob-Green and Zac Wilson. Great communicators and highly recommend if you are considering renting your property.

Regards, Mary Lyons

As a renter, far too often our customer service experience plumets the moment the ink dries on a rental contract. We are made to feel disposable and insignificant while our concerns and requests are often ignored. This has not been the case with MRE. Their communication and support throughout the inspection, signing process, and duration of the lease is beyond compare. I have recently signed onto a second property being managed by MRE and am thrilled to have the opportunity to stay on with them. David Cole, Laura Scott, my former agent Zac Wilson, and the entire team have all been exemplary. I can't speak highly enough of MRE and would urge more owner investors to consider their services. Thank you!

Regards, Tom Zappala

I live overseas and I truly need a property partner that takes care of my interest in Melbourne. The team at MRE has been nothing less than AWESOME! - I was impressed as to how much they care and how professionally committed they are. Truly competent and resourceful team - even to the point when I needed someone to replace a bulb, check on my property, I knew I can count on Zac! (my property manager at MRE)
Lately, MRE re-leased my property for an increased rent of +20%. I am pleased to write this review although it has never been my cup of tea but I believe good service should not go unnoticed. Good job!

Regards, William Tye

We would like to thank Zac Wilson for doing an excellent work for my apartment over the last 2 years. We appreciate the regular inspection reports and rent assessment reviews and also the latest market conditions and trends. This makes us feel comfortable even we are located several thousand kilometers away from beautiful Melbourne city. We will be keen to invest in another condo unit in this city if there is a good deal coming by. Thank you Zac!

Regards, Paul C

The last two years experience keeps telling me 'They are always doing a great job!', have to say big thanks for Zac and Shannen.

Regards, Simpson Du

I have been very happy with the outstanding level of services offered by the team at Melbourne Real Estate. From the very beginning when I first contact MRE to when my new Melbourne apartment was leased out, the entire process has been painless, hassle-free and last but not least pleasant. I love the convenience of having an iPhone app to see all details pertaining to my apartment.

Simply put, this is property management done phenomenally right. I'd trust Steve, Zac and their teams in a heartbeat to manage another Melbourne property if I had one. (Note: I am an overseas investor.)

Regards, Minh Toan Nguyen

I'm the current tenant of Melbourne Real Estate. I feel this agency is really professional in dealing with all the real estate stuff. My property manager Ella provides friendly and professional service. She replies to emails as fast as chat. And Zac is also good who helps us contact the building management. I highly recommend Melbourne Real Estate. I personally don't really like some small agency. Just like my previous agency, they are really unprofessional (but i guess some of them might be good). I really recommend you to find a professional agency like Melbourne Real Estate if you want to buy/sell/rent/lease a property.

Regards, Hanliang Wang

Superb experience with MRE and I have been around for the 3rd year now leasing an apartment through them, my agent changed from Zac Wilson to Patricia Khalil during this process, however everything was handled perfectly and I would say both of them had great work ethics, great communication and quick follow up with all the issues I had. Highly recommended!

Regards, Kathy Then

I'm the current tenant of Melbourne real estate. I feel this agency is really professional in dealing with all the real estate stuffs. My property manager Ella provides friendly and professional services. She replies email as fast as chat. And Zac is also good who helps us contact with the building management. I highly recommend Melbourne real estate. I personally don't really like some small agency . Just like my previous agency, they are really unprofessional( but i guess some of them might be good). I really recommend you to find a professional agency like Melbourne Real Estate if you want to buy/sell/rent/lease a property.

Regards, Hanliang Wang

I wish to compliment MRE once again on their expert handling of my rental property in Melbourne. Once my initial tenant advised they were vacating MRE were straight away onto ensuring that a future tenant was secured promptly. Nelson Rowe could not have been more communicative and professional. He gave me honest advice and my property was rented once again seamlessly. I would also like to thank Zac Wilson who was also very helpful.

Regards, Dee s

Zac's help and efficiency in preparing the tenancy paperwork was much appreciated, particularly as I had limited time to find an apartment to rent ahead of arriving from interstate for a new job. I am taking the time to give the team a 5 stars review as it has been a real pleasure to work through the inspection and application process with everyone I have met at Melbourne Real Estate. Fantastic first impression of the agency at the inspection where I met Jacob, and when I talked with more people at the office as my application was considered, each person was wonderful to deal with. You are a great team who work together so well. Without exception, everyone was thorough, precise and courteous. I am a landlord myself in another city, and I would not hesitate to use Melbourne Real Estate.

Regards, Catherine Berglund

I decided to use Melbourne Real Estate as our property managers as they promised a complete and comprehensive service. I have not been disappointed. Zac Wilson has been has promptly acted on any requests or questions I have has on the management of the property and I am also impressed with the information I can get from our online MRE account.

Regards, Angela Kolandt

I live overseas and I truly need a property partner that takes care of my interest in Melbourne. The team at MRE has been nothing less than AWESOME! - I was impressed as to how much they care and how professionally committed they are. Truly competent and resourceful team - even to the point when I needed someone to replace a bulb, check on my property, I knew I can count on Zac! (my property manager at MRE)
Lately, MRE re-leased my property for an increased rent of +20%. I am pleased to write this review although it has never been my cup of tea but I believe good service should not go unnoticed. Good job!

Regards, William Tye