Tripping The Safety Switch
In order to save time and potentially unnecessary spending of money, it is important for tenants to try and troubleshoot minor issues themselves before requesting a tradesman attend.
A common issue is when the safety switch in a property is triggered, while this could indicate a genuine maintenance issue that needs to be attended to by the landlord, it could also be a result of a faulty appliance owned by the tenant. So before arranging an electrician only to find out the kettle has kicked the bucket, follow the below process first.
1. Unplug every appliance in the property (including built-in appliances such as the oven).
2. Turn off all lights in the property.
3. Make sure all switches on the mains switch board are back in the ‘on’ position.
4. One by one turn each light on, if one of the light switches triggers the safety switch, report it to the Property Manager immediately.
5. Once you have confirmed all the lights are fine, then plug in and turn on any built-in appliances one by one. If any of them trigger the safety switch, report it to the Property Manager immediately.
6. After checking that all of the lights and built-in appliances are fine, then start plugging in your appliances one by one, this will help you identify which one is the cause and you can then arrange to replace it yourself (providing the property didn’t come furnished by the landlord).
It’s important to note that if a tradesman attends and reports the fault to be a user error or related to a tenants appliance, then it is likely the landlord will request the tenant cover the tradesman’s costs.
If after following the above procedure you still need a tradesman to attend the property, please contact your property manager directly. Refer to the Team page for relevant contact details.